Where do I track my order?

1. Please access https://parcelsapp.com/ for tracking.
   • To find your local post office's contact number, please check here
2. Tracking details can be found in your order information. Separate items may have individual tracking numbers and delivery dates.
3. Tracking updates may not appear right away based on your shipping method. Please allow some time for updates.
   
   • If your local post office provides a new tracking number, please use that updated number for accurate shipment tracking. Refer to the photo below for guidance on identifying this local tracking number.
   • If your local post office hasn't assigned a new tracking number, you can still use the original tracking number to check your package's status through your country’s local postal service website. Please see the image below for instructions on how to use the original number.
4. For more information about our Shipping and Delivery, please click here.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.